Privacy Policy

Last updated: 15th January 2026

Introduction

Astrotrixa Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our building lifecycle cost monitoring platform and related services.

As a company based in Ireland and operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and all applicable Irish data protection laws.

Data Controller Information

Astrotrixa Ltd is the data controller for the personal information we collect and process. Our contact details are:

• Company: Astrotrixa Ltd
• Address: 100 Pearse Street, Cork, T78 9919, Ireland
• Registration Number: CRO526396
• Email: privacy@astrotrixa.top
• Phone: +353 21 775 5038

Data We Collect

The data we collect depends on how you interact with our services. We collect information that you provide directly to us, information we obtain automatically when you use our platform, and information from third-party sources where appropriate and lawful.

Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and job title
• Account Information: Username, password, and account preferences
• Project Data: Construction project details, cost information, and related documentation
• Communication Data: Messages, enquiries, and support requests
• Payment Information: Billing details and payment method information (processed securely through third-party payment providers)

Information We Collect Automatically

• Technical Data: IP address, browser type, device information, and operating system
• Usage Data: Pages visited, features used, time spent on platform, and interaction patterns
• Performance Data: Platform performance metrics and error logs
• Location Data: General location information derived from IP address

How We Use Your Information

We use your personal data for legitimate business purposes and in accordance with the legal bases provided under GDPR. Our use of your data includes providing our cost monitoring platform services, improving our technology, and maintaining customer relationships.

Service Provision

• Providing access to our building lifecycle cost monitoring platform
• Processing and analysing construction cost data
• Generating reports and analytics
• Providing customer support and technical assistance
• Processing payments and managing accounts

Platform Improvement

• Analysing usage patterns to improve platform functionality
• Developing new features and services
• Conducting research and development
• Ensuring platform security and preventing fraud

Communication

• Responding to enquiries and providing support
• Sending service updates and important notices
• Providing information about new features and services (with consent)
• Conducting customer satisfaction surveys

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: To provide our services and fulfil our contractual obligations
• Legitimate Interest: To improve our services, ensure security, and conduct business operations
• Consent: For marketing communications and certain tracking technologies
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in platform operation
• Business Partners: With authorised partners for legitimate business purposes
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for specific sharing

Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Our data retention periods are based on the type of information and the purpose for which it was collected.

Generally, we retain:

• Account Data: For the duration of your account plus 7 years for business records
• Project Data: As long as contractually required or until deletion is requested
• Communication Data: For 3 years from the last interaction
• Technical Data: For up to 2 years for security and improvement purposes

Your Rights

Under GDPR and Irish data protection law, you have several rights regarding your personal data:

Access and Portability

• Right to access your personal data and receive a copy
• Right to data portability in a structured, commonly used format

Correction and Deletion

• Right to correct inaccurate or incomplete personal data
• Right to erasure ("right to be forgotten") in certain circumstances

Processing Control

• Right to restrict processing in certain situations
• Right to object to processing based on legitimate interests
• Right to withdraw consent where processing is based on consent

Complaints

You have the right to lodge a complaint with the Irish Data Protection Commission if you believe your data protection rights have been violated.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Incident response and breach notification procedures

International Data Transfers

When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes through our platform or by email.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

We will respond to your enquiries within 30 days of receipt, or sooner where required by applicable law.